Shipping Policy
Shipping Policy
At Ownpace Studio, we want your order to reach you as smoothly as possible. We work with reliable shipping partners and provide tracking information once your order has been dispatched, so you can follow its progress along the way.
Orders are typically processed within 1–4 business days. The delivery estimates below begin after your order has been dispatched.
United States
| Shipping Method | Estimated Delivery After Dispatch | Cost |
|---|---|---|
| Standard Shipping | 6–12 business days | $5.99 |
| Free Standard Shipping | 6–12 business days | Free for eligible orders over $69.9 |
| Express Shipping | 4–7 business days | $9.99 where available |
United Kingdom
| Shipping Method | Estimated Delivery After Dispatch | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | £4.99 |
| Free Standard Shipping | 5–8 business days | Free for eligible orders over £60 |
| Express Shipping | 3–5 business days | £7.90 |
Canada
| Shipping Method | Estimated Delivery After Dispatch | Cost |
|---|---|---|
| Standard Shipping | 8–15 business days | CAD $7.00 |
| Free Standard Shipping | 8–15 business days | Free for eligible orders over CAD $79.9 |
| Express Shipping | 7–10 business days | CAD $14.00 |
Important Information
Processing Time
Orders are typically prepared within 1–4 business days before being handed over to the carrier.
Please note that processing time is separate from the estimated delivery times shown above.
During busy periods, holidays, or promotional events, processing may occasionally take a little longer.
Tracking Your Order
Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking number.
Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
Delivery Estimates
The delivery times listed above are estimates and are not guaranteed delivery dates.
Actual delivery times may vary depending on factors outside our control, including:
- Carrier delays
- Weather conditions
- Customs processing
- Public holidays
- Local delivery services
- Remote or hard-to-reach delivery locations
If your tracking has not updated for an extended period or your order is taking longer than expected, please contact us at support@ownpacestudio.com with your order number.
International Orders
Please make sure your shipping address and contact details are complete and accurate before placing your order.
Depending on your destination, customs duties, import taxes, or other local charges may apply. These charges are determined by local authorities and, unless otherwise stated at checkout, are the responsibility of the customer.
Customs clearance may also affect the final delivery time.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us at support@ownpacestudio.com as soon as possible.
Once an order has been dispatched, we may not be able to change the delivery address.
Need Help With Your Delivery?
If you have any questions about shipping or your order status, contact us at:
Please include your order number so we can assist you more quickly.
